Outsourcing medical transcription is a prudent business decision and helps the healthcare facility focus totally on their core business while providing the right support. However the outsourcing decision is not one to be taken lightly and needs a thorough analysis of what the healthcare facility hopes to gain from the outsourcing decision. To make sure that everybody in the healthcare facility is comfortable with the outsourcing decision it is important for the healthcare facility to ask itself some questions
1. Is this activity part of the core business of the healthcare facility Creating patient medical records is not part of the core business of a healthcare facility though it does play an important role in the operational and commercial aspects of a healthcare facility. It is a specialized skill requiring a combination of the right team, the right technology and process to be able to meet the criteria of being accurate, timely, secure and cost effective.
2. How much is it costing currently Having this activity in-house could be costing the healthcare facility more than what they originally would have estimated. While calculating cost of in-house transcription factors like these should be taken into consideration
Overheads
Allocation of management & administration staff for managing in house creation of patient transcripts
Wastage of resources during slack times
Overtime pay during excess inflow of work
Extra pay for weekend and holiday transcription » Read more: Medical Transcription Outsourcing – Points to Be Considered During Outsourcing